The thing no one will say about banking and the web

After looking through a ton of material (including tweets from the likes of Mark Suster with the following article, stuff about Basel III from Felix Salmon, a bit about the S & L crisis of the 80s, and even finishing a book about the Gold Standard and the Great Depression called Lords of Finance)  I have come to a NEW POST :)

As we’ve all probably c0me to the conclusion of already, banking is a serious, life-deadening mess.

 

Already we have groups like BankSimple (hi guys! I just got your update email, and your post about Basel III is fab), SmartyPig, Venmo, MobilePay, etc.  Most of these startups aim at the last mile of consumer finance, our immediate banking, credit, and saving needs.

Reality, however, is that 80% of all transactions are DEYY (Dollar, Euro, Yen, Yuan).  Most of those transactions are institutional sized, and are already handled by great big banks.  Some of these are part of the vast landscape that is Wall Street.  Another reality, unrealized, is that large chunks of America already uses massive amounts of computing already (online billpay, anyone? or how about the centralization of credit cards over, dare I say it, networks)

In that light, most of the innovations I see out there are about the last mile of credit and cash.  Meanwhile, I doubt most understand that to really innovate in banking, one has to play the bankers game.  It’s, for the record, a game about taking information, splicing it, and making money on top of it.  Computing power only is interesting if it augements that power. (which is why some of the last mile is interesting, it speeds up the last mile of spending in the economy and its patterns)

With that in mind, it’s much more probable that what will change banking are databases and information processing.  It’s not going to be what is or is not in my wallet (banks accept the reality that there will always be some cash on hand, and perhaps you should too.  What happens if all the electricity goes down for a day or two..).  Giving everyday users access to that sort of power that banks have is much more innovative than giving me the power to spend or save (it gives me, average person, more economic choice.  Hence the power of Mint.)

So I really don’t “get” what is the deal with innovating banking.  Most don’t feed into the need to count every penny, every little gloss on information.

You can’t innovate anything (really) without understanding the source of all our problems in banking innovation. Banks’ balance sheets are essentially the reverse of your own personal balance sheet.  Too much debt for them is good (to a point).  Too much debt for you, well I can’t help you there.  They own part of your stuff.  Meanwhile, too much cash that they have to protect- that’s expensive (though good for you, person who doesn’t sleep with money in a sock, I mean creating more central institutions to protect your money so that cost isn’t as expensive from diffusion).  Your cash becomes their loans.  Hey, guarding that money is expensive- loans are cheaper.

In order to really innovate, someone has to be interested in aligning personal finacial interests with banks.  And the only way to do that is to open up the information about how caustic your relationship with your bank is.  As supreme overlords of investing money (your money)  that relationship is not clean.  And even Mint.com doesn’t hack it.  When push comes to shove, the only way to effectively manage your money is to put said money under the same scrutiny as your bank will.  Down to the tools used to scrutinize (hello, Bloomberg terminals).  Where/when can I see the infromation around my money to make sure it is safe?  Nowhere.

There is very little recognition that each person is a minibank.  I’ll come looking at startups when we change the conversation.

Just saying, and waiting.

Posted in Internet, Knowledge | Tagged , | 0 Comments

Save the Children! (Not)

The WSJ recently has being having a massive kerfuffle over data mining and tracking.  Their most recent targets in this WSJ escapade:  The fact that kids are being tracked.

When I saw this article, I realized most major media and technology pundits are going to get into the following argument:

 

Jeff Jarvis crowd- This is a form of reefer madness.  The cookies don’t tell them anything important.  Hey the WSJ has my credit card information, in comparison, the cookies are nothing.

The Project VRM/Doc Searles people- We will tell you what we want, when we want to.  Stop intruding on us.

Written into both of these assumptions is that

A) People can tell you precisely why they do the things they do (in fact, they can’t, which is why the web is full of Interactive Designers coming out of schools of thought of observation because people do all sorts of things they don’t know about and can’t tell you about)

B) The things that that they can’t describe about why they do, aren’t all that important (in fact, it could make the difference between a crummy object and a great one)

Therefore if you want to make something or sell something to other people, it is best to hook into behaviors that it is hard for one average human to describe. Your;’re probably getting at something elemental about being human (see, games as an example)

children, this problem gets more pronounced.  Children don’t have the cognitive capacity of adults, their brains in comparison are still bowls of mush.  We do need tons of data about how to get their brains out of the mush stage.  Some children in some families (this is dependent on the child and the family structure) are old enough to make independent decisions about objects they want to buy, games they want to play, foods they will eat.  Marketing data is indispensable for both the marketing and the creation of that product. And some of those products do actually enrich children’s lives.

The question really is the following: BlueKai anonymize the data and groups it.  It creates an auction between buyers and sellers of all types to sell off this data.  I can’t tell you if the person who wants to buy your children’s data is a game company  which specializes in creating toys that promote problem solving and strategy skills or people who want to sell more corn syrup containing products (or the firms representing such people).  And that is where everyone gets skittish.  Who is behind the closed doors of these auctions anyway. especially when it is children’s data?

It is effectively a stock market of hopes and dreams.

 

I feel complicated about it.  Data isn’t inherently wrong to sell, as it isn’t inherently wrong to sell a gun.  It should be wrong to shoot the gun (and the data) for the wrong reasons (a tautology, I realize).  And I think that is what society has to comes to terms with- the regulation of who we want access to the markets of our data.  Maybe it should be self-policing, maybe not.  Either way, Not everyone should know every bit of me and you..

 

Posted in Uncategorized | Tagged , , , | 0 Comments

For the Record

When people find out I got an art degree, they automatically assume I should be a graphic artist.  For the record, I did a very theory heavy program.  While I can do some graphic design, it’s probably not what I should be doing.

 

Also for the record, a theory heavy art program doesn’t neccessarily teach you the skills needed for good graphic design.  I taught what I know by myself. (I got a couple of books about different type setups, relationships of things to screens, even then it’s not the same)  In fact, some of the things I was taught would be detrimental to graphics design, but would be good for a communications or media strategy (how does art push buttoms, how to get people to react, etc etc)  Some of the things I was taught are totally bizarre compared to a graphics program.  Art can and will throw out the rules to a lot of things associated with a graphics program in order to get whatever its message is across.   It is a much more contemplative discipline and strategic discipline.  Honestly, most people I know in it spent more time in research than anything else, primarily of philosophy.

 

Art != Graphic Design and hasn’t since the period of the Bauhaus.  So when you think art, think applied post modern philosophy.  K?

Posted in Art | 2 Comments

Did I kill search?

As bizzarre as this sounds, my favorite piece of bcon email are the statistics sent by Comscore (send more please).  Yesterday, they released our favorite montly nunber- core search.

Wall Street got it right- Google‘s core search by the number is either flatlining or slowly shrinking.

By my watch, I suspect a new paradigm of search is going to rise.  First off, there is Blekko, which I don’t use often enough.  That’s a self-curated (and possibly over time, mass-curated) search.  Then there is the whole concept of social media playing a role here.  More and more people are needing to “find” before they “search.”  I don’t go out to eat without knowing if the food is tasty anymore in advance (it is so hard to be cool now).  I don’t shop without knowing they’ll have clothing that I will like.  All of this information is online.  And it isn’t really “searchable” although it is “findable.”  It is far too up the funnel to be involved in the searchbox in the immediate sense.

I feel like I am turning to my inbox or to a flash sale site way before I turn to search to see what I need before I turn to any search engine.  Plus now I am getting specialized aggregator services (super annoying creepy service.)  to fill in the last gaps that search did.

I don’t know where search went in the last year.  It is so strange, I feel like I need to search so much less often.  So where will core search go from here, if people like me, over time, just stop?  Or just change the way we search so much that we kill off Google’s business?

 

Posted in Advertising, Internet | 8 Comments

Sometimes, get a friend to review a product

So, the last big player of last months (Gasp!) New York Tech meetup just came back from San Diego, Comixology.  Interestingly, so did my friend.  He’s in the middle of selling off all of his old school stock of his (now closed *sob*) comic book store at Comic-Con San Diego!  (hence the San Diego Connection)

I held off the review knowing this.  Sometimes, you want someone in the know to tell you some sort of truisms: One of the coolest New Yorker you’ll ever meet, cigarettes, beer, and comics, generally can give you a tell all if you ask politely.  It’s worth it to ask your friends for knowledge you don’t have.

Comixology had gone to the New York Tech Meetup to present the web version of their Iphone App. (I’m not rewriting how this thing works, they’ve been to the NYTM already.).  They’re impressively in partnership with Marvel (oooo).  But does it stand the test of my comic book friend, straight back from Comic-Con?

No.  For really legitimate reasons.  Apparently the algorithm Comixology uses is better for comics with more standard panels.  The way it works is as follows:

Panel with text bubble, Panel with text bubble, (If weird shape panel) Only text bubble and skip the art?????, panel with text bubble, etc.

To not see a really important panels, because they are odd shaped or sized, is an unreasonable demand on the user.  Comixology fails the test of extremities, and one that would only be found by the serious testers (comic book people who are willing to tell you this stuff)

Goodbye R. Crumb, Art Spiegelman, Plastic Crimewave, Chris Ware, David Mazzucchelli, or Craig Thomspson.  If you break traditional Panel Form ever, you’re screwed reading with Comixology: It’s this type of lack of respect for the the form that drives my an0nymous* source, a true comics book connoisseur, crazy.

So, yeah, fix that, you’re piss off your hardest core audience.  And prevent interesting growth the drawing form of the art, at least as a paper bound by the box art art.  (As an ex-drawing student with said friend saying, yeah, go back into drawing when you are ready^, paper as a square is a limiting factor.)

That, or fix the algorithms so that we can understand the boxes.

 

*He’s trying to strip as much of himself from the internet as a way of gaining control over the net.  On some theoretical level he’s right.  Since I am going to email this to him: Dude, I can do a deep web search on you and find your non-existent criminal record, your address, and all sorts of crazy info.  You may want to SEO the hell out of your name instead.  Just sayin’.  Besides, it will help you get rid of that ultra-cool vintage stock of comic books you went to Comic-Con for!!! (*sigh* some friends don’t get the internet)

^Drawing, it’s complicated when you like to go into semi-surrealist style states.  It’s complicated.  it will be good for me, but it’s complicated.  it’s under don’t ask don’t tell.

Posted in Business, Internet, Reviews | Tagged , , , , , | 0 Comments

Conde and McKinsey, you still suck

McKinsey finally finished up their overview of all things Conde.

And they missed the mark, totally, about falling revenue in the print editions.

Lets go into why.  There are a bunch of very cool bloggers cutting deep into sharing content about what is slylish, literary-ish, cool, whatnot.  We can move on and slowly Ignore Conde if we have to.  They don’t move with content fast enough, at a cost needed to compete.

Then, stores/ads are merging (see Gilt Groupe, it’s as much a fashion guide as the ability to buy stuff.)  Meanwhile, books are now being sold digitally faster than as paper (sorry New Yorker).

And, for all the Legal questions, FlipBoard repeats the magazine like layouts that makes looking at ads worthwhile in magazines, but not on the web.  (called it, that is going to be the business model! Really beautiful ads on the Ipad)

So telling people: hey you have to pay more for the paper, doesn’t solve anything.

And while I understand that your online advertsing margins are being eaten away by the ad exchanges, I don’t understand why you all don’t take control of the situation.

When you see an ad on paper, it is as much of the content as the editorials.  When you see an ad on the internet, its not, it’s a distraction.  Further, for whatever your lame reasons are, no one is being bold enough to say, if we are going to be granular about selling/buying ads, why not act like this is a true market and make some money off the buying/selling process.  Act a little crazy Wall Street-ish and build some derivaties (I know a great, nice banker if you need one!)

Just for Gods sake, stop being wussy and blaming the loyal customers who buy/read your magazines both in paper and in digtal form.  Figure out that if you kill the audience by shrinking it down too much, you kill the goose entirely.

Give the customer what they want- not ugly content!!!!!  Not ugly ads!!! Things that fit digital land! They will click if you give them bacon!!!  That’s all!

Gah, I don’t understand why they hired Mckinsey, they are acting like know-nothings and are saying the things that everyone knows.  Hire someone who can tell you something helpful, like Fahrenheit 212.  For changes sake….

Posted in Economics, Ideas | Tagged , , , | 0 Comments

On the Internet we all know…

I happened to stop into a tweetup last night.  Happenchance (really happenchance) I ran into an old friend of mine, BZ (BenZion in case you all are curious), a phd History Candidate at Ohio State, in for the summer to do some more phd thesis writing.  He’s been an active blogger on a number of issues (science finction, early modern religious history, Asperger’s syndrome and Autism, changes in Orthodox Jewry.  His blog covers a wide range of topics, really…)

We got to talking about his blog.  In my bad bad behavior, I had to fess up that I had missed a number of posts.  It turns out that for (completely logical, trust me you have to know this guy and the fact that he’ll lean extremely heavily on the classics) argument about how libertarianism should work with the very prominent economist, David Friedman, of UCSJ (and son of Milton Friedman, yes, that Milton Friedman).

 

How, he read David Friedman’s book, and decided he was going to discuss it (politely).  Dr. Friedman was kind enough to argue back (politely) on the particulars of the argument my friend BZ was arguing about the book. Interestingly, they also discovered in the process that they like the same novels….

 

Apparently, on the internet, no one knows you are a _____________. BZ is the son and grandson of a pair of prominent rabbis who went to get a docturate in history (not economics or political theory).  His biggest achievement right now is being almost done (and on time with the almost done) while being funded through the process.  His whole life is ahead of him.  And yet, apparently even he can make an impression on a really good economist.  He got the attention because he was smart and is using the internet to reach out.*

It is a situation that can happen to anyone, with enough effort.  Expertise seems to be slowly shifting to those who will open themselves up as both being open to learn, open to criticism, and open to creating real resources for scholarship.  Further, it will both make scholarship communities both smaller (IE, Dr. Friedman and BZ talking about sci-fi) and larger (IE BZ is now connected, even if only peripherally, to mainstream Economics scholarship).  It means that the production of scholarly material will be produced by a mixture of experts, ameteurs, and in betweeners, with a lot more community sorting taking place.  It sounds, from reading the post, that there is a large amount of space to develop tons of new ideas because of these odd connections that others will make with each other while they find some new commonalities.  I expect a sudden level of research to explode as we move to a cross-displine, post-university structure where there is far more partipation in learning than just degree getting.  And I doubt I am the only one who thinks all of this.  We should  find ways of developing more interactions and stronger community structures to improve these interactions in order to push various disciplines further.

 

Now if only Dr. Friedman can help find him tenure track teaching placement post phd so that BZ can help this process (Being an engaging blogger and all, I’m sure he wouldn’t mind).

 

*Since I know you are going to read this BZ- I am proud of you :-)

Posted in Media Theory, Random, Responding, Starting Out | Tagged , , , , , , , | 5 Comments

A study in Contrasts

From the New York Tech meetup, Jetsetter and Stuffbuff are a study in contrasts.

Jetsetter is the travel emails/section of Gilt Groupe.  They tract purchases, clickthrough, types of photos, everything.  And it is an up front purchase and an experience they control.  They choose lux places, they control the prices, the photos, everything.  it looks and feels like what it is, a fantasy website for your fantasy getaway at what appears to be rock bottom (or close to it) deals.  By giving up certain elements of control, you get a deal and amazing amazing choices, the same way Gilt Groupe brought amazingness through a similar rush of choices/lack of choices.

It makes you feel sure you got a deal, and it’s rush its truly addicting.  The guarantees make you feel good too.  The sell is in the content.  And that content, is always sexy.

 

Stuffbuff on the other hand is based on the premise that you and me are going to buy-sell one item with each other at auction through a flash widget that can be placed anywhere on the web.  If I am the seller, it is to my advantage to progate my auction wherever I can.  If I am the buyer, it is to my advantage to not tell anyone I have found a deal, though I do need to legitimize that the item is of quality and a deal.

Basically, this is a Go F*** Yourself system.  The sell is being the last one standing.  Both the buyer and the seller know the other party in theory can be screwing the other person.  There is no way to control who else is buying (truth of auctions) or who will show up (also truth of auctions).  However, it’s worse when you add to the system from the sellers point of view the ability to have at any point the auction extended, extend, extend, and for it to be placed anywhere.  (Would you want to buy in an auction where you weren’t sure where the item was even vaguely from, and you weren’t sure where the auction was “being held” and people could come and go from the auction as they pleased?)  For an individual seller, it’s a lot of work to get to the best price when an ad on Craigslist or Amazon already specifies what you are willing to sell for, rather than starting at the near zeroth cent.  Because of the way the bid system is set up, the only way for StuffBuff to make any sort of real money (if they gain adoption) is to have a Swoopo! like fee system. (you can’t do minimum bids of a penny and not have that happen)  And everyone will be pissed, because Swoopo! is a bit of a scam.

If you can’t figure out the pieces of who and how you are selling to, you are in a bit of a mess.

The other alternative:  Ebay is losing marketshare.  There is no reason that someone couldn’t do a white label, high end auction site that is stable and somewhat closed (no putting little widgets all over the internet!)

 

The pleasure from buying for both, is knowing you got a deal.  Stuffbuff takes a lot more research for the 15 minutes in the time a bid exists.  Jetsetter is knowing your choices are closed off, however those given to you are guaranteed.

 

Posted in Business, Internet, Product Design, Reviews | Tagged , , , , , , | 0 Comments

Some websites are actually impossible to judge

Dear All,

 

There is a website category  out there that is impossible to judge.  This category: Dating websites.  For someone out there, even the most craptastic dating website is perfect.  Even the worst dating website probably caused a couple or two, who are out there, happy.  For them, it was perfect, a match made in heaven to make a match made in heaven.  Which is why dating websites,are in this category of impossible to judge websites.  Who am I to frown upon others happiness?

Lucky for the one presented at the New York Tech Meetup, it was a wonderful dating website as both an idea about how to meet people to date and a conception of a design.  It’s beautiful.  It seems like a lot of fun to meet someone through dates you suggest.  HowAboutWe.com seems to have interesting eyecandy galore (if you are based in NY)  both in the guy department (even in the Jewish guy department, hi mom)  and in the visuals of the website.  And you definitely don’t feel locked into a boring profile (secret thing that my mom would like you to know! Love love love).  Meanwhile, it is still a popularity grouping of insiders waiting to be, overblown by dates and people.  Too many and people will be frustrated (again) (Eternal problem of all dating websites, eventually there are too many people who sign up.  it creates too many choices, overwhelms people.  it’s the same problem as not enough people, you end up feeling like there is little in the way of choice, and that you are stuck.)

The only fault of the website is that they don’t block people from messaging out their email addresses.  (obvious, you need to force people to look at messages that so that you can charge)

Yet, does it make a good dating website?  Who knows?  For all of it’s amazing sophistication and at the same time cuteness, are people, you know, getting into relationships, and you know, dating, and you know, marrying?  Always a useful metric!  (how many dates have people been on that were successful?  Not that anyone seems to know….)

And in case you are curious, I am totally trying to get a friend of mine to get a picture of me.  Because yeah, who doesn’t want to be part of the awesome dating website???  Rather than the unawesome one.

Posted in Business, Product Design, Reviews | Tagged , , , , | 0 Comments

The end is near- (or not)

So, while in the middle of taking a look at all things New York Tech Meetup (even if this requires admitting to myself that I am single, gawd), one of the realities of All Things Social Media has taken on reality.

It’s name is Hot Potato.  It reminds you of that game, Hot Potato, that we all (or at least I did) played in 3rd grade.  Or does it?

The essential premise- let’s list what we do, so we can find someone else doing the exact same thing.  let’s follow each other so that when I inform you of what I am doing, you know, you can do it with me.  Apparently the Usecase of the Moment is lifescrobbing- with umm, umm?

Lifescrobbing is now social media.  Informing everyone is now social media. Especially with your Iphone   Except it isn’t.

And this is where the words social media get depressing.  You see the failure of how all these trends, when added together, can just be a pile of fail, even if the web product is made well.

Choose what you want and how you want it to share- however, most people want to use a simpler medium to keep track of each other when it comes to text.  Prompts often take the voice out of the person.

Because of this, we all have weird limits about what we will be able to tell to the world.  Telling the world what one is doing right this second in order to find others and converse with them digitally, is awkward.  How will I hide my (pretend) binge ice cream eating habit that resurges in the heat?  How do I inform them of my (lack) of wry irony about the subject.  The prompt is limiting.

Further- I rather just eat the ice cream^ with you, in person.  I “get” the “sell” that this is supposed to be microconferencing around events- however, with only Iphones having an application (or being forced into the mobile website- which is bad for a “streaming” service to some degree), and with its deeply cute interface*, its the limited choices and ultra-cutesy prompt, Hot Potato doesn’t have the feel it should for gathering around some sort of “event” (beyond the fun, cute ones that seem to be integral to being young).  Besides, at the event, I don’t really want to be attached and looking away from you, my ice cream buddy.

It’s an application trying to hard to be every possible trend (barring video) – and when you try this hard, without thinking it through, you end up with a group of people who are going to ask, why?

Or, in other words, do I really need another app to say something that is being said for me, when I can give my voice out elsewhere how I want.  Further, do I need to be attached to events- when I want to be doing, rather than attached to the screen (already it is so hard to break away).

There won’t ever be an App for that.

Note: The pendulum can swing back- it may find its legs somewhere, somehow- as people find out how they are going to deal with social media in their lives.  A limited use-case isn’t bad if it is one that fits.

*Not totally against the cute-it’s just overdone now.  Move on people.

^Something chocolately if you must know- however, I prefer salads to be totally honest.

Posted in Internet, Product Design, Reviews | Tagged , , , , , , , | 0 Comments
SEO Powered by Platinum SEO from Techblissonline